Welcome to Citizen Self Service

Announcements

Welcome to the City of Sanford's Utility Billing Self-Service Website.

***IMPORTANT INFORMATION***
City of Sanford Updated Process Effective IMMEDIATELY:

• Bills are due on the 3rd, 9th, 16th and 26th. If your due date falls on a non-business day, then payment is due the next business day.
• 2nd notices will be generated several days after the due date. If date falls on a non-business day, then notices will be generated the next business day.
• A late fee of $5 will be applied at 5:00 pm 10 days after the due date. If date falls on a non-business day, then late fees are applied the next business day.
• The cut off list is generated on the morning of the 11th day after the due date and a $15 administrative fee will be applied. If date falls on a Friday or non-business day, then the cut off list is generated the next business day.